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Free replacement cars

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At WeFlex, our customers are our biggest focus.

This is why we've launched our free replacement car programme.  

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This is our promise.

Accidents and breakdowns happen, but just because your car stops doesn’t mean you have to.

How does it work?

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1

Off the road

You are based in London and your car is undrivable for more than a week.

2

Apply for a replacement car

Email support@weflex.co.uk and our team will guide you through the process. 

3

Collect your car

Pick up your licensed and insured EV. It's yours for the duration your car is undriveable.

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Replacement car FAQs

What are the criteria to get a replacement car?

Will I get the same car as a replacement?

What if there is a mechanical issue with the replacement car?

What if my replacement car needs an MOT or service?

What if I have an accident in my replacement car?

How long do I have to wait before getting a replacement car?

What will my weekly price be?

What happens if I don’t pay my weekly instalment?

Do excess mileage charges apply when I’m in a replacement car?

Do I have to pay PCN charges when in a replacement car?

Is insurance covered on the replacement car?

Do I need to inform the ride-hailing apps I work on that my car has changed?

How do I apply for a replacement car?

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